Voyazi

Voyazi Privacy Policy

Last Updated: July 30, 2025

Avoo AB ("Voyazi", "we", "us", or "our"), a company registered in Sweden, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use www.voyazi.co (the "Website") and our services (the "Service").

1

Data We Collect

We collect the following personal data from Travelers and Tour Operators:

  • Identity and Contact Information:Names, email addresses, phone numbers, and billing addresses.
  • Payment Information:Credit card details or other payment data (processed securely by Stripe).
  • Travel Preferences:Information about your travel interests, destinations, and booking history.
  • User-Generated Content:Reviews, ratings, and tour listings (e.g., photos, descriptions).
  • Technical Data:IP addresses, browser types, and usage data collected via cookies and analytics tools.
2

How We Use Your Data

We use your personal data to:

  • Process and manage Bookings.
  • Provide customer support and mediate disputes.
  • Send promotional offers and Loyalty Program updates (with your consent).
  • Improve the Platform through analytics and user feedback.
  • Comply with legal obligations, such as tax reporting.
3

Data Sharing

We share your personal data with:

  • Tour Operators: To fulfill Bookings (e.g., sharing your name and contact details).
  • Stripe: For secure payment processing.
  • Service Providers: For analytics, marketing, or customer support (e.g., Google Analytics).
  • Legal Authorities: When required by law or to protect our rights.
4

Data Protection

4.1 GDPR Compliance

For EU residents, Voyazi complies with the General Data Protection Regulation (GDPR). You have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to data processing.
  • Request data portability.

Contact privacy@voyazi.co to exercise these rights.

4.2 CCPA Compliance

For California residents, Voyazi complies with the California Consumer Privacy Act (CCPA). You have the right to:

  • Know what personal data we collect and share.
  • Request deletion of your data.
  • Opt out of data sales (Voyazi does not sell data).

Contact privacy@voyazi.co to exercise these rights.

4.3 Security

We use industry-standard measures (e.g., encryption, secure servers) to protect your data. However, no system is completely secure, and we are not liable for unauthorized access beyond our control.

5

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

6

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Booking and payment data is retained for 7 years to comply with tax regulations.

7

International Data Transfers

As a global platform, your data may be transferred to countries outside the EU/EEA, including the U.S., where Stripe operates. We ensure such transfers comply with GDPR through Standard Contractual Clauses.

8

Contact Us

For questions or to exercise your data rights, contact:

Avoo AB

Kungsgatan 1, 111 43 Stockholm, Sweden

Email: privacy@voyazi.co

9

Updates to This Policy

We may update this Privacy Policy by posting a revised version on the Website. Continued use of the Service constitutes acceptance of the updated policy.